Returns & Exchanges
At MotoArt PlaneTags, we stand by the craftsmanship of our aviation collectibles and want you to be completely satisfied with your piece of history. If you are not happy with your purchase, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Package Your PlaneTag
Carefully place the item in its original packaging, ensuring the authenticity card and all accessories are included to prevent damage during transit.
Ship to MotoArt
Affix the provided shipping label or use a tracked carrier to send your package to our MotoArt studio headquarters for inspection.
Receive Refund or Exchange
Once our team verifies the condition of the returned item, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing